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DO I HAVE 8MM OR SUPER 8MM MOVIES? |
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Probably the most
frequently asked question is; do I have 8mm or Super 8mm movies?
While both type films are 8mm in width and it is true that,
generally, 8mm film have no sound, it is also true that the
majority of the Super 8mm films that we’ve converted were also
silent. Therefore, we should look at the films themselves.
The best way that I personally know of is to turn the film
towards a light source, being careful to avoid any heated lamps
because of the danger of possible burns, as well potential
damage to the films. When viewing the film you should find
that the 8mm films will have the sprocket holes located between
frames while the Super 8mm will have the holes in the center of
the frame. Furthermore, when compared to each other the
Super 8mm will have smaller sprocket holes than the 8mm.
Click here
for a drawing.
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WHY IS YOUR PROCESS MORE EXPENSIVE THAN SOME OF YOUR
COMPETITORS? |
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Our process may not be the same
as others.
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Designers: - Each of our designers have a minimum of three
years training in photo conversion and Web design,
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Projection Equipment: - Our illuminators (projectors) have
been modified / customized. The illumination lamp has
been reduced to less than 10 watts; therefore, any heat
related damage is virtually none existent. Additionally,
the illumination lamp and the sprocket motor have separate
power supplies which allows for timing adjustment without
changing the amount of light associated with the image.
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Cameras:
- We use high end, variable speed, broadcast quality, digital
cameras which are equipped with 3CCD systems to capture the
images. See our
8mm or
16mm page for a more complete description.
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Computers: - Custom built, high speed, computers, each
with a minimum of four hard drives, high quality graphics
cards and either Raid zero plus one or Raid five.
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Software: – We utilize premium software manufactured by
industry leaders including, but not limited to Microsoft,
Adobe, Ulead, Pinnacle, Nero, etc.
When it gets to the bottom
line; we assume our competitors know what their process is
worth.
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HOW DO I
KNOW HOW MANY FEET OF FILM I HAVE? |
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Unfortunately; there is no absolute method, other than
physical measurement, for determining your footage before
conversion, but the following guidelines are commonly used.
- 3 inch rolls = 50'
- 4 inch rolls = 100'
- 5 inch rolls = 200'
- 6 inch rolls = 300'
- 7 inch rolls = 400'
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- 14 inch rolls = 1600' (14" rolls are ordinarily
used with 16mm movies and normally have the length markings on
the side of the reel).
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SECURITY OF MY MOVIES? |
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We are concerned about every form of security including,
but not limited to your personal information, movies,
photos, slides, audio data, etc. We know that
some, in fact most, movies are irreplaceable and for
numerous reasons (i.e. loved ones pass away or move,
children grow, family structures change and the age
factor that we all deal with). We also know that
most 8mm/Super 8mm/16mm movies are between twenty five
and forty years old (good luck getting your children to
pose like that again ... and if they did it wouldn't be
the same).
We have at various times removed,
from the Web, the ability to purchase our services due
to security concerns. Furthermore, we have
obtained professionally designed shopping carts from
designers that specialize in credit card links.
We recommend that all movies, films and photos be sent
to us by an insured carrier (i.e. United Parcel Post
"UPS", FedEx, United States Postal Service "USPS", DHL
etc.) with a signature required for receipt. We
would never recommend that you ship anything as valuable
as your movies (memories) by way of standard mail.
Once received; all movies are
placed into a water resistant, labeled, storage
container. Additionally, in order to insure
separation of your movies from those belonging to
others, the designer assigned to your presentation will
not work on two orders at the same time.
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WHAT FORMATS ARE USED? |
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We offer both R(+) and R(-) DVD formats and we use NTSC
(National Television System Committee) standards. Most
new DVD players will play either of the aforementioned
formats; however, some of the older players will not.
Therefore, you should check your DVD player for the required
format.
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DO YOU GUARANTEE YOUR DVDs? |
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We do not know what kind of player that each customer
has; therefore, we ask that you check your player for the
required formats, before ordering. Nonetheless, we
want anyone to be happy with their purchase so we guarantee
each disc to play in the least expensive "Cheapest" player
that is sold, on the date of conversion, at Wal-Mart.
Occasionally, we purchase the cheapest players that are sold
at Wal-mart, Best Buy and Circuit City so we can check our
productions. Each disc is inserted into at least
one, but normally three different players before shipment.
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CAN I CONVERT MY OWN 8mm/SUPER 8mm & 16mm FILMS? |
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Yes, but quality conversions will require:
A high quality camera with good
color capabilities, variable shutter speed, etc.
Exposure of an image that is large
enough for the camera to capture while remaining in focus.
Ability to time the image exposure
with the image capturing device (camera) thereby eliminating
the flicker.
Ability to transfer the data onto
the desired storage media. i.e. DVD, VHS, etc.
Lighting control.
Quality equipment and software will
require a major investment of both money and training.
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HOW LONG WILL THE
PROCESS TAKE? |
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Our normal backlog is twenty one business days.
Therefore, you should expect approximately thirty days for the
entire process, return shipping not included. This time
may, and will, vary due to seasons and backlog of prior orders.
We do honor special request for a specific time if we have an
opening.
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HOW ARE MY
MOVIES RETURNED TO ME? |
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We are, currently, using the United States Postal Service "USPS",
with a signature requirement. We would never ship anything
as valuable as your Movies (memories) by way of standard mail.
Furthermore, to date; we have not received a complaint about the
condition in which the returned photos or new DVDs were
received.
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SHOULD I INSERT
BACKGROUND MUSIC? |
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Background music can add beauty and enjoyment to a
presentation; if, properly applied, but this takes more
thought your part. Movies can be very tricky to add
background to (e. g. a five minute musical number (My Heart
Will Go On, by Celine Dion at 5:24) will exceed 50' of film
(8mm, Super 8mm or 16mm); therefore if the music was
inserted for a birth and there happened to be a funeral
scene on the adjacent footage then the overlapping music may
seem inappropriate. Furthermore, we occasionally have
someone request background music with a "sound" film and in
this case the original sound may clash with the new
background music. You're still the boss and we'll do
what you ask, but be careful because we want you to be
satisfied with your purchase.
You must label the movies and indicate the song to be
inserted into a particular movie before shipping.
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WILL YOU
INSERT BACKGROUND MUSIC FOR ME? |
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Yes; if you provide the desired music,
prearranged in the desired chronological order, on a CD or DVD
and enclosed with the initial shipment. Additionally, you
will remain responsible for licensure.
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DO YOU REPAIR MY FILMS? |
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Only minor repairs such as splicing. Our specialty is
the conversion of images from conventional into a digital format
and then the transfer of the newly acquired data onto a DVD.
There are companies that specialize in movie/photo/color
restoration; however, we are not one of them.
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CAN I PURCHASE ADDITIONAL COPIES OF MY DVDs AFTER COMPLETION OF
MY ORDER? |
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Normally; we try to keep copies of all completed conversions
for at least one year and under normal circumstances we have
copies for a much longer time. However, the price for the
duplication may not be the same as the original duplication.
Normally, you will receive an excellent copy, but it is a
copy. If you order copies at the time of the original
conversions then you will get additional burns of the data
directly from the hard drive (additional masters) and not a copy
of an existing DVD.
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WILL TRANSFER OF MY MOVIES EXTEND THE LIFE EXPECTANCY OF MY
MOVIES? |
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Yes: theoretically, DVDs have a much longer life expectancy.
Some disc manufacturers estimate life expectancy to be one to
two hundred years, but even if the disc was to last that long,
we believe the technology will be obsolete and require
upgrading.
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CAN I GET
VHS TAPES INSTEAD OF DVDs? |
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Yes; however, we recommend, if VHS is your preference that, you
purchase both VHS and DVD. VHS tapes have a much shorter
life expectancy than DVD (normally 5-10 years, or 200 viewings
verses 50 - 200 years). Furthermore numerous tapes are
destroyed by the VCRs. If you have the DVD you can always
record onto another VHS tape.
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WHAT ARE THE
RETURN SHIPPING CHARGES? |
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Currently; the charges for return shipment is shown
on our descriptive pages, shopping carts or calculators.
Unfortunately, shipping cost have been rising due to the
cost of fuel.
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PRE-ORDER CONSIDERATIONS? |
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Some items you should consider before ordering:
Presentation order of movies (if you want chronological
order then you must number/label each movie reel. NOTE: be
careful when labeling movie reels because some markers
contain chemicals that will harm the film),
Music.
Title page information
Any special design request.
If you consider these things before ordering then you
will save yourself the hassle of having to make contact with
the designer and the possibility missing the date of
conversion / work completion.
DIGITAL VIDEO DISCS ARE COMMONLY
SOLD IN TWO (2) FORMATS, PLUS (+) AND MINUS/NEGATIVE (-),
PLEASE CHECK YOUR DVD PLAYER AND SPECIFY THE FORMAT THAT YOU
PREFER. IF YOU DO NOT SPECIFY WE WILL BURN TO THE
MINUS/NEGATIVE (-) FORMAT DISC, BY DEFAULT. MAKE SURE
YOUR PLAYER WILL READ THE DVD THAT YOU ORDER, OR THE
DEFAULT.
WE WANT YOU TO BE HAPPY WITH
YOUR PURCHASE.
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